Kudret KeskinTR
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Mobility · UX · Operations

Runibex / WAT Mobilite: operational mobility

I was part of the Runibex team that built for WAT Mobilite, Runibex's client. A nearly two-year product partnership connecting the charging experience with station and field operations.

Client
WAT Mobilite (via Runibex)
Role
product design as part of the Runibex team
Period
nearly two years
Scope
charging experience, stations and field operations
Wat Mobilite home screen, station map
Wat Mobilite charging screen
Wat Mobilite charge processes

Problem

Making device status, user actions and operational information understandable within one experience.

Finding a station, choosing a socket and tracking a charging session provide a concrete example of the mobile flow. Device status and the user's next action need to be understandable together.

Design approach

Considering mobile charging flows, real-time states and operational layers together.

With Runibex, I worked on WAT Mobilite's charging experience, operational systems and scalable mobility infrastructure.

The work with Runibex went beyond producing screens, establishing a sustainable system language across WAT Mobilite's product and operational layers.

  • Charging experience. Mobile app experience, user flows and real-time state management.
  • Operational systems. Field operations, station management and operational visibility.
  • Payment and trust flows. Payment recovery scenarios, confidence and critical user states.
  • White-label structures. System infrastructure adaptable to different brands and operating models.
  • Design systems. Creating a scalable, sustainable product language.

Output

Product flows and design work across charging experience and operational layers.

Product strategy, operational experience, rapid validation and scalable systems were considered together.

The aim was to develop sustainable products that work with real-world operations, beyond producing designs.

The work with Runibex was based on a long-term model of thinking together with product teams, beyond individual project deliveries.

Work together

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Starting point Optional

Scope, way of working, timeline and fee become clear once we have talked about what the product needs.

I’ll review your note and reply with the most useful next step. Scope, timing and fee are agreed together before we begin.

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